RelayDesk

Jordan · PS · Head of support, B2B SaaS

Support teams sharing one inbox. Need a marketing site that sells the product, not a dashboard clone: home, features, pricing tiers, demo CTA.

“We looked identical to every shared-inbox screenshot. Buyers needed the job, the tiers, and a demo.”

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الحزمة: Product Site
السعر: $1,297
المهلة: 14 days
السوق: United States
العميل: Jordan · PS
التسليم: Jun 2025

النتيجة

Marketing site live: one-sentence job, pricing grid, demo request — no fake app login.

قبل

Dashboard mockups and no public price.

بعد

Home, features, tiers, demo CTA in English for support leads.

المهمة

Shared-inbox tools look identical in screenshots. Jordan needed the job-to-be-done (one inbox the team can trust) without shipping a fake app: marketing pages, pricing tiers, demo CTA.

ما الذي بُني ليفعله

A support lead can explain RelayDesk in one sentence, compare tiers, and request a demo. They do not need a login to understand the product.

القيود

Marketing site, not the inbox product.
No live SSO or ticket database.
Pricing on the page is the product’s public grid, not Oaklaunch’s fee.
English B2B tone — not consumer chat.

كيف أدرنا العمل

Week 1
IA + copy
4–6 page map, EN copy for home/features/pricing, and the demo CTA.
Week 2
Design + build
Visual system, core pages, and responsive production build.
Week 3
Polish + handoff
QA, remaining listed pages, deploy notes, and revision round.

قرارات في العمل

Headline is the job

“One shared inbox your whole support team can trust” — collision and Gmail threads are the enemy.

Tiers on the site

Buyers of B2B tools expect a grid. Hide-the-price belongs to enterprise sales, not this pack.

Demo, not signup-wall

CTA is a demo request so the marketing site does not pretend to be the app.

ما سُلّم

Multi-page product marketing site
Pricing tiers and demo CTA
EN copy for team-support positioning

الأقسام / الصفحات

Home
Features
Pricing
Demo

لقطات من العمل

التسليم

Multi-page preview under /work/relaydesk
Section map
Copy aligned to the built pages

خارج النطاق

Helpdesk app
Zendesk migration
On-call SLA contract

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