RelayDesk

Jordan · PS · Head of support, B2B SaaS

Support teams sharing one inbox. Need a marketing site that sells the product, not a dashboard clone: home, features, pricing tiers, demo CTA.

“We looked identical to every shared-inbox screenshot. Buyers needed the job, the tiers, and a demo.”

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套餐: Product Site
套餐价格: $1,297
周期: 14 days
市场: United States
客户: Jordan · PS
交付: Jun 2025

结果

Marketing site live: one-sentence job, pricing grid, demo request — no fake app login.

之前

Dashboard mockups and no public price.

之后

Home, features, tiers, demo CTA in English for support leads.

任务

Shared-inbox tools look identical in screenshots. Jordan needed the job-to-be-done (one inbox the team can trust) without shipping a fake app: marketing pages, pricing tiers, demo CTA.

我们要它完成什么

A support lead can explain RelayDesk in one sentence, compare tiers, and request a demo. They do not need a login to understand the product.

约束

Marketing site, not the inbox product.
No live SSO or ticket database.
Pricing on the page is the product’s public grid, not Oaklaunch’s fee.
English B2B tone — not consumer chat.

我们如何推进

Week 1
IA + copy
4–6 page map, EN copy for home/features/pricing, and the demo CTA.
Week 2
Design + build
Visual system, core pages, and responsive production build.
Week 3
Polish + handoff
QA, remaining listed pages, deploy notes, and revision round.

作品中的决策

Headline is the job

“One shared inbox your whole support team can trust” — collision and Gmail threads are the enemy.

Tiers on the site

Buyers of B2B tools expect a grid. Hide-the-price belongs to enterprise sales, not this pack.

Demo, not signup-wall

CTA is a demo request so the marketing site does not pretend to be the app.

交付内容

Multi-page product marketing site
Pricing tiers and demo CTA
EN copy for team-support positioning

板块 / 页面

Home
Features
Pricing
Demo

作品截图

交接

Multi-page preview under /work/relaydesk
Section map
Copy aligned to the built pages

不包含

Helpdesk app
Zendesk migration
On-call SLA contract

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