Legal
Privacy Policy
Last updated: August 20, 2026
Oaklaunch (“we”, “us”) operates oaklaunch.com. This policy explains what information we collect when you request a free consultation, submit a project brief, or pay for a pack — and how we use it. It works alongside our Terms of Service and Refund Policy.
Portfolio pages
Work shown on /work is real client work. For privacy we publish pages as they looked at the first client demo — not the later full build. Full names and non-English projects stay private unless you agree otherwise in writing.
What we collect
- Contact details you submit (name, email, preferred contact channel) for free consultation requests and paid orders.
- Short consult notes and full project brief answers on /start (including links or notes you provide).
- Payment-related data when you pay: processor references (card / Apple Pay / Google Pay order IDs), PayPal or Wise references you share, and crypto transaction hashes you paste.
- Checkout / request compliance data: Terms/Privacy acknowledgment timestamp, approximate IP address, and browser user-agent — used to match payments to orders and defend unauthorized chargebacks.
- Advertising / analytics identifiers when enabled — Meta Pixel standard events PageView, ViewContent, Lead (consult or unpaid brief), and Purchase (paid order) — plus basic technical data (browser type, pages visited).
How we use it
- To reply to free consultation and brief requests, confirm fit, deliver your pack, and communicate about the project.
- To match payments to orders and prevent fraud.
- To measure ads and site performance (when Pixel / analytics are enabled), including Lead for unpaid requests and Purchase for paid orders.
- To improve the site and our offers.
Sharing / processors
We do not sell your data. We may share what is needed to operate with:
- Hosting (for example Vercel)
- Payment processors (card / Apple Pay / Google Pay; PayPal; Wise)
- Messaging tools you choose or we use for ops (email, Telegram, WhatsApp)
- Ads / analytics providers (for example Meta) when Pixel is active
Order details may be forwarded to our production team (including Telegram alerts) to deliver the work.
Retention
We keep project and payment records as long as needed to deliver the work, handle disputes, and meet legal/accounting needs, then delete or anonymize when no longer required.
Your choices
Email us at hello@oaklaunch.com to request access, correction, or deletion of personal data we hold about you, subject to legal limits. You can also control ad cookies via your browser / Meta settings where applicable.
Contact
Questions: hello@oaklaunch.com, Telegram @oaklaunch_bot, or WhatsApp via the link on this site.