Client site

Client site we shipped for Jordan · Product site · $1,297 · 14 days

Support team collaborating on a shared inbox

RELAYDESK

One shared inbox your whole support team can trust.

Assign, collide less, and close tickets faster — without drowning in personal Gmail threads.

Collision detection

Two agents never reply to the same thread by accident. Ownership is visible before anyone types.

SLAs that stick

Breach alerts fire before the customer follows up twice. Views by inbox, tag, and risk.

Clean handoffs

Context travels with the ticket — not in Slack archaeology. Internal notes stay off the customer thread.

Shared inbox workspace detail

Built for teams that share the queue

RelayDesk keeps ownership clear, so customers get one voice and agents stop stepping on each other.

  • Shared views by inbox, tag, and SLA risk
  • Internal notes that stay off the customer thread
  • Macros that still feel human
All features →

Pricing is on the site

Starter, Growth, Scale — a grid a support lead can screenshot. No fake app login.

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